Frequently Asked Questions on Credit Reports and Bankruptcy

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Frequently Asked Questions

•	Why is it important to have information from all three national credit bureaus?

•	What's the most efficient way to order credit reports for my clients?

•	Is it necessary to obtain medical information for my clients? Most credit reports don’t seem to include that.

•	How do I change my credit card information?

•	How can I see what I have ordered in the past and what has been charged?

•	Does the Public Record Information on the credit report download?

•	What do the error codes mean?

•	Will my credit card be charged if there was an error submitting a request?

•	Do I have to stay connected, or keep the client’s file open between the request and download?

•	What happens if I place the order twice?

•	Why do I need to have my client provide identification and the signed consent?

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